Department of Transportation rolls out new 511 system to aid in travel

FAIRBANKS, Alaska (KTVF) The Alaska Department of Transportation (DOT) rolled out a new 511 system Friday morning.

The Alaska Department of Transportation rolled out a completely overhauled 511 system Friday morning. Web, mobile, and telephone platforms are available to give travelers information about traffic, navigation, and other useful travel information. (DOT)

The 511 system, which can be found on web, mobile app, or by telephone, was completely overhauled. According to Caitlin Frye, Northern Region Information Officer with DOT, the platforms most affected by the changes are web and mobile app.

Travelers who were subscribed to the previous 511 system will need to visit the 511 website to subscribe to the new service to continue receiving alerts.

Similarly, users of the old smartphone app should delete the old app and download the new one.

According to Frye, the new system creates a more customized experience, with features like navigation with vocal cues, traffic information, and advanced alerts users can program to provide them with information on routes.

Additional features of the system include alerts about road closures such as those recently affecting the Richardson Highway, access to traffic cam footage around Alaska, and the ability to sign up for text alerts.

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