Cultural communications training offered for Fairbanks local businesses

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FAIRBANKS, Alaska (KTVF) The Alaska Federation of Natives and the Elders and Youth Conference are coming to Fairbanks this October. The event is scheduled to happen at the Carlson Center and feature cultural performances, arts showcases, exhibitors, health fairs and workshops. The event has an estimated economic impact on Fairbanks of more than 6 million dollars. Some 6,000 delegates, participants, observers, vendors, and visitors attend annually.

Sharon Hildebrand, Chair of Cross Cultural Communications with Doyon Limited. (Carly Sjordal/KTVF)

In preparation for the event, Cross Cultural Communication Trainings put on by Doyon Limited will begin this month at the Morris Thompson Cultural and Visitors Center, starting September 28th.

The training covers the basics of communicating between Native and Western cultures and offers tips on how to create a positive customer service experience for businesses and exchanges.

Sharon Hildebrand, the Chair of Cross Cultural Communications with Doyon Limited, emphasized just how important this cultural knowledge is to our local Fairbanks community.

“The reason why it’s important is that: Fairbanks, it’s basically a huge village. There’s a lot of people who are constantly moving back and forth here in Fairbanks from our rural communities. It’s important to understand those different cultural ways of communicating with one another.”

All of the trainings are free and any local business is encouraged to call and sign up for training.

For more information contact Sharon Hildebrand, hildebrands@doyon.com or Helen Renfrew, hrenfrew@explorefairbanks.com.

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