Officials with First National Bank Alaska say some people in the Fairbanks/Healy area report experiencing a cell phone scam.
Residents report receiving automated voice mails on their cell phones, informing them their debit cards have been “locked” and will no longer work UNLESS information is provided.
The unknown automated caller asks the customer to "press 1” to unlock their debit card after providing their card number.
It is important to be aware this type of scam is ongoing and is hitting close to home. Customers should NEVER give out their card number or personal information over the phone unless they initiate the call. Alaskans who believe their information has been compromised by a fraudster should immediately contact their bank.